Development Program Page: Applied Emotional Intelligence

Course Overview

The program has been designed to help participants enhance how well they demonstrate emotionally intelligent behavior and, in doing so, improve how they connect, communicate and collaborate with others. Applied Emotional Intelligence is built on emotional intelligence and social neuroscience, and helps to create well-equipped employees and future leaders.

Module 1: Self Awareness

The program begins with an in-depth look into Self-Awareness – an awareness and recognition of the way participants feel. Emotions influence thoughts, decisions and behavior, both at home and at work, and significantly impact performance. Enhancing self-awareness improves the quality of professional and personal relationships.

Module 2: Awareness of Others

Awareness of others is about perceiving, understanding and acknowledging the way Others feel. This module develops tools and techniques for enhancing awareness of others and lifting empathy, so participants can more accurately view situations from the perspective of others, anticipate responses and be more behaviorally agile. Developing a more situational approach enables stronger connection, communication, and collaboration.

Module 3: Authenticity

Authenticity involves openly and effectively expressing oneself, honoring commitments and encouraging this behavior in others. This module enables participants to find effective ways of expressing how they feel as well as practice applying a model to facilitate challenging conversations and build relational trust with others.

Module 4: Emotional Reasoning

Emotional Reasoning is about using the information in feelings (from oneself and others) and combining it with other facts and information when decision-making. This module will discuss how to use purpose and values to guide participants’ reasoning when decision-making and explore tools and techniques for generating buy-in, new knowledge and ways of approaching problems.

Module 5: Self-Management

Self-Management includes managing one’s own mood and emotions; time and behavior; and continuously improving oneself. Participants learn how to manage moods and emotions, stress and workloads, and enhance resilience.

Module 6: Positive Influence

Positive Influence is about positively influencing the way others feel through problem solving, providing feedback and recognizing and supporting others’ work. Participants explore techniques to boost the quality of day-to-day social interactions. They set goals for improving relationships and explore actions to help them reach those goals.

What's included?

Benchmark: Privately and confidentially benchmark how well participants demonstrate emotionally intelligent behaviors in comparison to the world-renowned Genos global benchmark via a Genos Workplace assessment.

Personalize: Complete a professional digital debrief of participants' assessment results. An experienced, Genos certified coach is available to assist participants in crafting a custom action plan.

Participate: This program consists of six 90-minute instructor-led learning modules. Participants learn and interact with a peer cohort while they’re guided through inspirational content, practical tools, techniques and various activities.

Embed: After each module, participants have the opportunity to apply new tools and techniques at work and at home to help improve how they connect, communicate and collaborate with others.

Applied Emotional Intelligence

Through practical tools and techniques, participants will: