Genos Emotional Intelligence Certification
Enhance Emotional Intelligence
The Genos EI Certification Course is specially designed to make you an expert in applying Emotional Intelligence (EI) in the workplace. Learn from internationally recognized experts who develop and apply Emotional Intelligence every day.
Is Genos Certification right for you?
The Genos Emotional Intelligence Certification Course is designed for those responsible for talent development and talent management, including:
Course Structure
Personal Genos Emotional Intelligence Assessment
Get to know the assessment personally by participating in it. After you and your selected raters complete the survey, a member of the Genos North America team will conduct a debrief with you on your Genos Feedback Report including the Development Tips Workbook. This is part of the course learning - when you are a Genos Certified Practitioner, you will be facilitating feedback to others.
Course Content
Practicum
Debrief the results of a sample Genos 360° Emotionally Intelligent Leadership Feedback Report under the guidance of a member of the Genos North America team. Your trainer will act out the character in the scenario.
You will be provided feedback on the debrief session, with the ultimate goal of ensuring you are proficient in applying the Genos Emotional Assessment tools effectively and confidently.
Choose your certification course style
Live Online
Self Paced
Certification Packages
Standard Package
Gold Package
Platinum Package
What is Genos Platinum Membership?
Corporate Certification
Genos Unlimited enables you to build strong, in-house facilitation expertise.
Take advantage of these added benefits
Association with a globally recognized and award-winning organization for applying Emotional Intelligence in the workplace
Access to an international network of certified learning, organizational development, human resources and executive coaching professionals
Support from leading experts in the field including academics and highly-experienced practitioners
Inclusion in both the North American Genos community with personal attention, and the Global Genos Community
Gain access to the Genos Suite of Products
Genos Emotional Intelligence Assessments and Feedback Reports
Leadership
Designed for emerging to established leaders.
EI is key to the capacity to drive high performance and employee engagement. Assess and develop this skill-set in managers and leaders to improve individual and organizational performance.
Leadership Assessment Options
Self-Assessment: Measures how well a leader believes they demonstrate emotionally intelligent behaviors, and how important they feel it is to do so.
180 Assessment: Self Assessment, plus feedback from one rater category.
360 Assessment: Self-assessment, plus feedback from managers, peers, direct reports, and other rater categories you may wish to add.
Workplace
Designed for individuals or teams in any role.
High levels of EI boost career success, well-being, performance, and more. Assess and develop the behaviors of an individual or team at any level, in any role, with a workplace assessment.
Workplace Assessment Options
Self-Assessment: Measures how well an individual believes they demonstrate emotionally intelligent workplace behaviors, and how important they feel it is to do so.
180 Assessment: Self Assessment, plus feedback from one rater category.
360 Assessment: Self-Assessment, plus feedback from multiple rater categories such as managers and peers.
Sales
Designed for sales professionals and teams.
Applying an understanding of emotions in sales increases both sales revenue and customer loyalty. Improve sales results by assessing and developing the emotional intelligence of sales professionals and teams.
Sales Assessment Options
Self-Assessment: Measures how well a sales professional believes they demonstrate emotionally intelligent behaviors, and how important they feel it is to do so.
180 Assessment: Self-Assessment, plus feedback from one rater category, as well as a special customer feedback category.
360 Assessment: Self-assessment plus feedback from multiple rater categories such as manager and peers, as well as a special customer feedback category.
LIFE
Designed for individuals.
High levels of EI boost well-being, enhance relationships and individuals’ abilities to connect, communicate and collaborate. Assess and develop the behaviors of an individual. The Life Model is excellent for students, career-coaching and life-coaching.
Life Report Options
Self-Assessment: Measures how well an individual believes they demonstrate emotionally intelligent behaviors, and how important they feel it is to do so.
180 Assessment: Self Assessment, plus feedback from others.
Selection
Designed for job candidates.
Designed specifically for the recruitment process. The Selection Assessment incorporates sophisticated measures of socially desirable responding and measures how frequently a candidate demonstrates emotionally intelligent workplace behaviors. Includes EI Competency-specific, behaviorally-oriented interview questions and an Interview Evaluation Guide.
Gain access to the suite of development programs and Genos Grow with a Platinum Membership
Emotional Intelligence
Development Programs
Lead, Empower and Thrive with EI
Designed specifically for leaders, this program is built upon critical emotional intelligence behaviors and social neuroscience research that will boost essential leadership skills and emotional intelligence competencies. The program covers the six core competencies of the Genos Leadership Model of Emotional Intelligence.
Participants will learn to improve how they connect, communicate, and influence collaboration. Lead, Empower and Thrive with EI enhances participants' leadership abilities, decision-making, and resilience, while helping them to strengthen personal relationships, well-being and their capacity to lead with confidence both in person and virtually.
Applied Emotional Intelligence
This program is designed to help employees at all levels become more self-aware, empathetic and resilient. Applied Emotional Intelligence covers the six core competencies of the Genos Workplace Model of Emotional Intelligence. Participants will gain the ability to manage their emotions intelligently, to influence their performance and improve their decision-making abilities. Built on emotional intelligence and social neuroscience, this program benefits today's teams and tomorrow's leaders.
The Science of Well-Being
Designed to help employees at all levels improve their mental, physical, social and environmental well-being, The Science of Well-Being is built on the science of behavior change and healthy habit formation. Rolled out across your workforce, this four-module program will result in lower levels of stress, stress-related leave claims, and absenteeism as well as higher levels of productivity and employee engagement.
Leader as Coach
Leaders need to empower others to achieve results. This program takes an evidence-based approach to helping leaders become powerful, emotionally intelligent leaders by taking a coaching-based approach that gets the best out of people.
This program addresses the interpersonal dynamics of coaching conversations, essential for any coaching engagement to be effective. When leaders develop their coaching skills, it has a positive impact on the overall emotional intelligence of their team and organization.
Psychological Safety
This 2-hour program provides participants with practical tools and techniques to enhance psychological safety at work. It’s great for teams who are either overly polite and avoid real conversations; or, for teams who approach challenges with each other too bluntly. As a result of attending this program participants feel more comfortable and confident sharing issues that are affecting their work; speaking up and challenging others; calling out other’s unproductive behaviors and openly sharing mistakes to help learn from them.
Let us support you
Schedule Genos products and generate assessment feedback reports and participant workbooks with your private Genos Surveys account
Continue your Genos education and get on-demand assistance to support your utilization of Genos products using Genos University
Genos Digital
Genos Digital is a powerful learning experience that transforms emotional intelligence report feedback into a set of actionable behaviors. Genos Digital provides interactive content including videos, smart processes and practical development steps. Participants create an action plan as they proceed through the report.
This innovative platform is an industry first, offering scalability to assessment results delivery, and an analytics approach to prioritizing time with participants based upon their results.
The Genos Emotional Intelligence Development Suite
The Workplace Model
The six emotionally intelligent workplace competencies are in the center. Lesser demonstration of the competencies creates unproductive behavior and outcomes while great demonstration creates productive behavior and outcomes.
Productive states
Unproductive states
Core emotional intelligence competencies
As an example, developing the competency of Self-Awareness can lift someone from a disconnected state, and enable them to behave in a way that is more present, which is productive. People who are more present are more aware of the role their feelings are playing in their decisions, behavior and performance.
The Leadership Model
The Genos model of emotionally intelligent leadership competencies is shown below. You see unproductive emotional states on the left, and productive emotional states on the right. In the center stand the emotional intelligence competencies that influence transition fro unproductive to productive states.
Productive states
Unproductive states
Core emotional intelligence competencies
For instance, Inspiring Performance is important in leadership because leadership is fundamentally about facilitating the performance of others. Managing performance with emotional indifference, rules and key performance indicators usually produces an ‘expected’, result, rather than an ‘unexpected’ high performance result. Managing with Inspiring Performance empowers employees to continuously perform at a high level year-over-year.
The Selection Model
Productive states
Unproductive states
Core emotional intelligence competencies
Hire and Develop Talent
The Genos Emotional Intelligence Selection Assessment
The Genos Emotional Intelligence Selection Report is the best measure of how often a candidate demonstrates emotional intelligence in the workplace. The report enables hiring managers to incorporate EI measures into the selection process to help make the most informed hiring decisions.
Published psychometric studies show that candidates who score higher on the Genos Emotional Intelligence Selection assessment meaningfully correlate with a number of important workplace variables. The higher people score on the Genos assessment, the higher they tend to also score on measures of:
Workplace performance
Leadership effectiveness
Sales and customer service
Resilience
Teamwork effectiveness
Employee engagement
Why select for emotional intelligence?
With the Genos Emotional Intelligence Selection Report, organizations now have the ability to accurately measure a candidate’s capacity for demonstrating these requirements:
Strong interpersonal skills
Positive demeanor
Good under stress/pressure
Creativity
Resilience
Trustworthiness
Critical and agile thinking/problem-solving
Collaboration
Expansive decision-making and creating buy-in
Ethical
Excellent communication skills
Inspirational leadership style
Genos is a proud ICF Business Solutions Provider
Successful completion of the Genos EI Certification Course helps you meet your continuing education (CCEU/CCE) requirements by providing:
4 Resource Development
Hours
